Everyone knows someone in need, whether it's a family member, a school or work friend, an associate or someone that you meet as you are going about daily life. Perhaps you do not know where to find help. MyRivr uses your location details to be able to provide you with the exact service providers close to you should you need support or need a nearby agency.
About MyRivr
As an ex-cop and gang member, Akerei (Rei) Maresala-Thomson has spent time witnessing the struggles and challenges of the New Zealand community
After 12 years serving with the NZ Police, Rei resigned from his role as Senior Sergeant in Charge of the Pacific, Ethnic and Asian portfolio for Counties Manukau in March, 2017.
He has made it his mission to continue confronting issues, and trying to improve Pacific wellbeing in NZ – but this time he is using technology.
Rei is now the Technical Advisor for free app MYRIVR, a self-funded and volunteer managed concept from the community which was developed and released in 2015 by Corefusion Limited as MASA (Multi-Agency Services Application) to assist in a successful trial with Counties Manukau Police.
MYRIVR is now NZ’s largest in-app directory of community services, enabling visibility and instant access to more than 20,000 helpers and over 7,000 health and social services around the country.
If it is an emergency and you feel like you or someone else is at risk,
call 111
www.whatsup.co.nz
Call: 0800 WHAT’S UP (0800 942 8787)
We are now open from 11 am - 11 pm for our phone service (0800 942 8787).
Our online chat service is open from 11 am - 10.30 pm.
We are open every day of the week, 365 days of the year. Including public holidays.
Kidsline is now part of 0800 what's up so both have the same contact numbers and opening hours.
If you have any questions or queries, please email us on whatsup@barnardos.org.nz
Lifeline's telephone counselling service provides 24 hour a day, 7 day a week counselling and support. Calls are confidential and free and you will speak to a trained Lifeline counsellor.
Phone: 522 2999 (within Auckland)
Phone: 0800 543 354 (outside Auckland)
Information for parents on creating a safe online learning and social environment for your children at home.
Information and advice about cyberbullying for young people, parents and teachers.
Our service is free and confidential and we provide specialist online incident advice. CLICK HERE
Kia Kaha is a school-based programme that aims to help schools create environments where all members of the community feel safe, respected and valued, and where bullying cannot flourish.
Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions).
This includes includes The Journal online help service.
An online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeling down, depressed or stressed.
Provides confidential telephone support.
Helplines for children and young people
What's Up – 0800 942 8787 (for 5–18 year olds).
Phone counselling is available Monday to Friday, midday–11pm and weekends, 3pm–11pm.
Online chat is available 7pm–10pm daily.
Depression Helpline (8am to midnight) Phone: 0800 111 757
Samaritans Phone: 0800 726 666
Suicide Crisis Helpline Phone: 0508 828 865
Alcohol and Drug Helpline – 0800 787 797 or online chat
Are You OK – 0800 456 450 family violence helpline
A free information service for older people
Phone: 0800 725 463
0508MUSICHELP – The Wellbeing Service is a 24/7 online, on the phone and in-person counselling service fully funded by the NZ Music Foundation and provided free of charge to those in the Kiwi music community who can't access the help they need due to hardship and other circumstances. Call 0508 MUSICHELP.
Shine – 0508 744 633 confidential domestic abuse helpline
Quit Line – 0800 778 778 smoking cessation help
Vagus Line – 0800 56 76 666 (Mon, Wed, Fri 12 noon – 2pm).
Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence
Women's Refuge Crisisline – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)
Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence)
Rape Crisis – 0800 883 300 (for support after rape or sexual assault)
Free peer support services for people experiencing mental illness or those supporting them
Canterbury and West Coast – 03 379 8415 / 0800 899 276 (1pm to midnight, seven nights)
Free peer support services for people experiencing mental illness or those supporting them
Wellington 0800 200 207 (7pm–1am, Tuesday to Sunday)
Free peer support services for people experiencing mental illness or those supporting them
Auckland Central 0508 927 654 or 0508 WARMLINE (8pm to midnight, seven nights)
Home and Family Counselling is here to help you, or someone you care about.
We are a community-based service providing professional counselling to individuals, couples and families.
Our services are affordable and accessible to all. We work with children, teenagers and adults.
We are committed to providing the highest level of counselling assistance available so that our clients can lead more fulfilling lives. Home and Family Counselling provides services which are free from any discrimination, coercion, harassment and sexual, financial or other exploitation.
Central Auckland T. 0800 800 717
Wellsford to North Shore T. (09) 486 8900
Rodney T. (09) 427 0360
Henderson T. (09) 822 8501
Counties Manukau T. (09) 261 3700